Showing posts with label chronic health conditions. Show all posts
Showing posts with label chronic health conditions. Show all posts

Tuesday, March 13, 2012

A Case of Improving Quality of Care for Children with Special Health Care Needs

One of the most vulnerable populations in the US, are Children with Special Health Care Needs (CSHCN). They suffer for chronic health conditions, and in many cases will deal with multiple chronic conditions effecting profoundly their quality of life.

Disparities in Care
Nearly 1 in 5 U.S. children now have a chronic condition requiring above-mentioned routine services or special health care services. These children with special health care needs are especially vulnerable to weaknesses in the health care system. Data from the most recent Maternal and Child Health Bureau National Survey of Children's Health show reveals that such children experience a wide range of disparities in health status, in accessing health care and quality of care, and in school related outcomes compared to other children.

National Statistics Including National Costs
Children with Special Health Care Needs (Data from the National Survey of Children with Special Health Care Needs) :
•10.2 million children in the United States have special health care needs; that number represents 14 % of all U.S children.
•More than a fifth of U.S households with children have at least one child with special needs.
•16 % of these children are reported to not receive all the services they need;
•More than 94 % of these children have a regular source of care when they are sick. For 78 % this is a private doctor's office; for 13 % it is a clinic or health center; and for almost 4 % it is another setting.
•12 % of families required mental health care or counseling related to the child's medical, behavioral or other health conditions; and
•24 % of families reported that a parent had to stop working or cut work hours to care for their children.

The following is a short version of a case study conducted by a Metropolitan organization serving children with epilepsy. The following abstract represents a model that now is being applied by some health centers and clinics to help children with other chronic health condition such as autism.

Building a system of care that is sustainable and replicable for children with special health care needs (CSHCN) is a multi-faceted process that requires consideration of existing health care systems, accessibility to care, provider’s availability, family’s cultural background and linguistic barriers, and community-based resources. Children with special health care needs faced many different barriers when accessing comprehensive health care services. One of the most common obstacles identified is the lack of a sustainable system of communication between their pediatrician and specialist.

The implementation of a community needs assessment and parents’ focus groups were conducted in order to identify specific gaps in the delivery and access of care for CSHCN. The project targeted four different medical institutions in a metropolitan area serving different ethnic groups. The project was divided into three years; first year focused on the Caribbean – Hispanic, the second year on the Asian-Chinese, and the third year on the Caribbean-non-Hispanic, all communities received the needs assessments the first year of the project. Four major approaches were used to address identified needs; Model of Quality Improvement and Breakthrough Series Approach, Medical Home Model Approach, Cultural and Linguistic Competence Approach, and Community Needs Assessment. We selected a random sample of 166 CSHCN, 70% of children were assigned to a medical home provider. There were significant improvements in the quality of care that children with special health care needs received from their medical home provider. It increased ongoing communication in a three-way system, family-medical provider, medical home provider-specialist, and specialist-medical home provider. It also increased family’s’ knowledge about their child’s chronic health condition and trust with their health care providers.

Some Strategies for Sustainability:
•Implemented Memorandum Of Understanding (MOU) practice between medical home providers and specialists
•Used train the trainer model
•Identify a champion
•Engaging administrators and decision makers
•Set up utilization of social media such as Twitter and Facebook
•Utilized Table Topic Model with a community partner to identify progress and continue areas of improvement
•Created a learning collaborative
•Set up monthly conference calls and in person meetings with collaborative members
•Capitalize on current financial resources
•Created a community-based services directory in Chinese and for Hispanic families.
•Used the cultural broker model
•Create and implement an organizational structure model
•Trained medical staff an service coordinators on cultural competence
•Provided technical support to community partners to start and sustain parent support groups
•Established a collaborating partnership between community partners/providers

Some Strategies for Expansion:
•Create a model that can be replicated for different or similar projects
•Create a system that will allow access to previous resources and information
•Identify specific geographical areas where the project can be implemented
•Identify organizational structure that will support the expansion
•Identify other populations that will benefit from project outcomes
•Once capability and sustainability are built within the organizational structure, prepare for expansion
•Seek for additional or new funding
•Keep a log of project activities for practical replication

The success of the project was due to the collaboration by many providers and parents that were part of the collaborative. Any quality improvement project cannot be done in a vacuum, people need to get involve and make changes. One of the well knows methods that was used to monitor and measure the different objectives of the project was the PDSA Model helping the collaborative team keep track of the progress and at times set back.

In Summary, some of the lessons learned during the project relate to, engaging providers and parents at the very early stages of the project. Explain collaborative members their roles and expectations. Reach out to existing partners to be part of the project and show them the benefit of their involvement. Predict on loosing staff along the way and plan for it. Tap into agency's internal resources such as collaborating with other departments, leverage on other similar project to help you promoting and enhancing your project. Reach out to external organization that are working on similar project for collaboration.

Author
Helen E. Dao was the Primary Investigator (PI) for this project. She is also the President and CEO at her company Dao Management Consulting Services, Inc. (www.daoconsultingservices.com) Helen has been working on Quality Improvement projects, cultural diversity, and public health strategies development for 11 years. You can follow her on Twitter @ http://twitter.com/#!/daoconsulting and @ her blog http://daoconsultingservices.blogspot.com/

Email: helen@daoconsultingservices.com
Tel. 201-448-2046/800-905-1208

Grantee, The Epilepsy Foundation of Metropolitan New York, 2010. www.efmny.org

Tuesday, January 10, 2012

The Truth About Epilepsy

Today, I want to blog about Epilepsy, a chronic condition affecting almost 300,000 U.S. children under the age of 14. It affects children of different ages, race, and socioeconomic backgrounds in various ways. For some, it will be a temporary problem, easily controlled with medication. For others it may be a lifelong challenge.

It is important for individual with epilepsy and for families of children with epilepsy to speak with their primary physician and specialist about new drugs and treatments for epilepsy.

It is also important to educate the public, including some health care professionals about epilepsy:

Myth: People with epilepsy can not do the same things that other people can do, and need supervision.
Fact: Most people with epilepsy can do almost everything that any other person without supervision can do. You can find successful people with epilepsy everywhere.

Myth: During an attack of epilepsy restrain the person and prevent them from moving. Put a spoon in the mouth of the person so they do not swallow their tongue.
Fact: Never restrict the movements of a person having a seizure, and never put anything in the mouth of the person.

Myth: During an attack you can swallow your tongue.
Fact: It is impossible to swallow your tongue during a seizure. No need to put a spoon or anything else in the mouth. This myth may be harmful to the person having the attack. Just put something soft or padded under their head and gently put the person on their side.

Myth: Women with epilepsy should not get pregnant.
Fact: The risk of birth defects among women with epilepsy is not higher than the U.S. average. This risk can be reduced further if women with epilepsy speak with their doctor before becoming pregnant.

Myth: People can control their actions during an attack.
Fact: The attacks are involuntary. People usually can not control their actions during an attack.

Myth: Most people are conscious during the attack.
Fact: Most people are unconscious during the attacks and do not know what happens.

Myth: People with epilepsy can be violent.
Fact: If you try to immobilize a person having a seizure, the person may have a natural reflex, but involuntary to protect themselves. Instead of holding the person, speak quietly and protect from situations where there may be hurt.

Myth: People who have seizures are drunk or drugged.
Reality: No. Some attacks may seem as if the person was under the influence of alcohol or drugs. For example, symptoms such as slurred speech, incoherence, repetitive behavior, and the like can be confused with the outward signs of being under the influence of alcohol or drugs.

Myth: Epilepsy is contagious.
Fact: You can not catch epilepsy and/or infect another person.

Myth: Epilepsy is caused by demon possession, punishment for sins or witchcraft.
Fact: Epilepsy is a treatable medical condition. It can be caused by anything that damages brain cells, such as a stroke, brain tumors and infections, head injuries, and problems before or during birth.

First Aid for Epilepsy
• Stay calm
• Cushion the head
• Loosen tight clothing
• Place the person on their side
• DO NOT put anything in the mouth
• Find some identification
• Do not hold the person
• Offer help after the attack ends

When to call 911 at
• The seizure lasts more than 5 minutes.
• The person has multiple attacks.
• If is a woman and she is pregnant.
• If they have another medical condition (diabetes..)
• The person does not regains consciousness

For more information about epilepsy, please visit the National Epilepsy Foundation at www.efa.org

I hope that this information is of good use and I want to thank you all for continue reading my blog!

About the Author:
Helen E. Dao is the President and CEO at her company Dao Management Consulting Services, Inc. (www.daoconsultingservices.com) Helen has been working on cultural diversity and public health strategies development for 11 years. You can follow her on Twitter @ http://twitter.com/#!/daoconsulting and @ her blog http://daoconsultingservices.blogspot.com/