Building a team of care coordinators

Building a team of care coordinators: One of the things that we have learned during the process of working with clients in building effective and productive teams of care coordination is integration of patient direct service delivery and practice systems impact.

Helen Dao, MHA
helen@daoconsultingservices.com

Thinking Recognition...

If you are a practice getting ready to apply for NCQA PCMH recognition, there are a few things you should keep in mind before getting started:

* Identify an application facilitator, this person will be responsible for overseeing all your application activities and doing the final review of all documentation.

* Once you are ready to get started try focusing on the "Must Pass" elements and the "Critical Factors" because if you do not pass any of the "Must Pass" elements, your application is done  The same attention should be given to the "Critical Factors", standards will required that in addition to passing the factors you need to pass the standards, it is also required to pass the "Critical Factors".

* Make sure that you organize all your documents by standards and factors, it can get a bit confusing if good organization skills are not invested.

*Cross reference your documents with each standard and factor prior and during uploading to the ISS NCQA website.

*One you upload all your documents to reach of the elements, do another cross reference and do NOT forget to link each of the documents 

We hope you find these tips useful, let us know if you have any questions and will answer them as they come.

Good luck!

Helen Dao

helen@daoconsultingservices.com